The most professional and accessible Home Management company I have ever used.
Jon Clark is the most responsive and responsible Home manager I have had the pleasure of working with.
Since hiring Jon, just over two years ago, he has saved me time and money many times over. He responds swiftly and takes care of my issue as quickly as is possible by fixing himself or with his extensive connection of sub contractors.
From the mundane of a broken dishwasher and installing a/c units to what could have been a catastrophic broken pipe after a long hard winter, Jon has kept my house safe from potential long term damage.
Not only does Jon send emails to all his clients about pending and current storm conditions, he checks on the house, pre and post storm. Last season, he pulled into my driveway to see a burst pipe after the thaw of an extraordinarily harsh winter. He was quick to respond by shutting the water off and getting a plumber in within 24 hours. This mishap could have cost me many thousands of dollars, with the additional headache of working with an insurance company, but instead I paid the cost of a new pipe with proper wrapping. It also saved me potential lost rental revenues.
Jon ensures my house is inspected, ready for renters and gives me peace of mind while many States away. I would encourage anyone looking for a Management Company, whether local or as a seasonal homeowner to hire Jon Clark.
Thanks Kim. During our first winter, Kim experienced first hand the benefits of Nauset Management's no fee storm follow ups as we all discovered that the home had a bit of classic Cape Cod ingenuity in that the hot water supply line ran down a rafter bay, not only a big no-no but in this case victim of relentless winds. During the thaw following sustained freezing temps, the water supply was actually leaking through the gutter line. While on a bi-weekly schedule, the no fee follow up picked up the issue in short order rather than ten days down the road when the next scheduled check kicked in.