Jeff
Talmadge remembers feeling weak in the knees the first time he and
his wife, Joan, walked into the waterside home for sale on Cape
Cod's Pleasant Bay.
In the fall of 1995, the Talmadges were suffering from empty-nest
syndrome. Though both were busy with careers--Jeff owned a software
programming company, and Joan, formerly a teacher, was writing for
an educational publisher--they felt adrift. The couple's third and
youngest child had left their Wellesley, Massachusetts, home for
college. "We needed a new project to fill the void," Joan says.
That's when they went looking for a summer place on Cape Cod. The
four-bedroom, three-bath home they found in Orleans had expansive
views and a long, sloping lawn that rolled down to the marsh. Nauset
Beach was a five-minute walk away.
"We were so excited about owning this house," says Joan. "It was
bigger and nicer than we ever imagined." It was also considerably
more than they thought they could afford. The real estate agent
suggested they rent it out during the summer to defray the cost.
The first summer everything went like clockwork, says Jeff.
Rental agents had no problem booking the house. The following
summer, however, a few key weeks were still available. By chance,
the Talmadges received a flyer from an online vacation rental
company. They listed their home on the website and filled the
openings within two weeks. The experience inspired a career
shift.
Four months later, on December 1, 1997, All Seasons Vacation
Rentals went online. Specializing in Cape Cod, Nantucket, and
Martha's Vineyard, weneedavacation.com got off to a modest start.
Now in its seventh season, the photography-rich site has grown to
more than 800 listings (including the Talmadges' home in Orleans), a
search engine, and an availability calendar. Listings range from
humble cottages to grand oceanfront estates.
Working together out of their Wellesley residence, the Talmadges
have achieved their goal of blending technology with service. "Our
personalities complement the business," says Jeff. "Joan genuinely
enjoys helping people become successful. I get a charge out of the
technical software challenges."
But both agree that all the technology in the world doesn't
replace human touch. "People will call at 8 or 10 at night, and if
we're home, we'll answer the phone," says Joan. "We've received
calls from as far away as Hong Kong."
"You've got to please vacationers as well as homeowners," adds
Jeff. "It requires we have high standards." He and Joan work long
hours and admit that, like any business, it has its frustrations.
"But how many people can say they love what they do?" says Jeff.
As for leisure time on the Cape, the Talmadges, golden retriever
in tow, savor the off-season months--from Christmas family
gatherings to quiet weekends alone. Their bayside home, Jeff says,
"is everything we imagined it would be and more."