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Quinn Home Services

1 review

193 Camp St West Yarmouth, MA 02673 View Map

(866) 534-0367

Servicing: Mid Cape Cod

Categories: House Cleaning

About Quinn Home Services...

Reviews (1 review total)

Harwich, MA
1 review
Member since: Apr 2014
Spring Cleaning Disaster

I met with the owner regarding doing turnover cleaning for our summer rentals. At the time, she insisted that she should be hired to do Spring cleaning, which included cleaning the hardwood floors in the house.

She used what seemed to be a bleach solution on the floors, which resulted in all of the polyurethane being stripped leaving the floors looking like driftwood with lighter, whitish stains that appeared to be in the shape of a rope mop and the bottom of a plastic (bleach) container. She insisted the solution was not bleach.

After she visited a second time to attempt to "fix" the floors using what appeared to be the same cleaning solution, the floors looked to be more damaged. On the third visit, after I told her that I would not allow her to use the solution again, she used a polyurethane & stain combo she picked up at a local hardware store. She spent hours on her hands and knees putting it on the floors. When it was done, it looked pretty good, but not perfect. You could still see some lighter areas where the original finish came off, and the whitish stains were still there.

I contacted the hardware store, and they indicated the polyurethane & stain combo product was intended for furniture, not floors, and was not supposed to be walked on. A month and a half later, there are signs of wear in the high traffic areas. We will have to put some kind of finish on those spots in the Fall.

This was very upsetting and a big inconvenience since my daughter and I had to move all moveable furniture in the house to the kitchen and disconnect cables for TV, router etc. prior to each time the cleaner came back. This impacted us for a good 4 to 5 days. And the floors are still not right.


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