This is by far, the BEST vacation website we've used for renting our vacation home! Extremely user friendly and with the least hassle. Customer service is second to none! If you ever have a problem or question, it is taken care of right away. On the phone, you are always dealing with someone who speaks clearly, so there is no issue with misunderstanding or asking them to repeat themselves. Other sites can be like jumping through hoops to get 'satisfactory' customer service, and it can take days to have an issue resolved. No frustrations with weneedavacation.com at all! Because they limit their vacation homes to the Cape and Islands, you are not competing with countless other places on the market all over the world. People come to this site knowing exactly where they want to stay. I've been a very satisfied customer for almost 15 years now and unlike other sites we've tried, we have no intention of ending our relationship with this one. Bigger is definitely not always 'better.""