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Cape Cod Rail Trail Bike & Kayak

2 reviews

302 Underpass Rd Brewster, MA 02631 View Map

(508) 896-8200

Categories: Bike Rentals, Kayaking & Paddle Sports

About Cape Cod Rail Trail Bike & Kayak...Would you like to get off the beaten path and take a break from the traffic on Routes 6A and 28? The Cape Cod Rail Trail is a paved recreational trail extending 26 miles through some of the most picturesque scenery on Cape Cod. A good portion of the trail runs through the historic village of Brewster, home of Rail Trail Bike & Kayak.Our rental fleet features Diamondback and Marin bikes, Kiddie Kart and Alley Cat trailers for kids, helmets and a complete line of bicycle accessories. We also rent Bicsport SUPs & Old Town kayaks by the day or week - great paddling fun for the whole family!

Reviews (2 reviews total)

Gardiner, NY
1 review
Member since: Mar 2021

Great Service & Repair!

Our bike rack failed and one of our bikes was severely damaged. John at Rail Trail Bike and Kayak fixed it the same day. It rode and looked better after the repairs than before the accident! The price was way lower than I expected for such excellent work. We also rented 2 kayaks and they were awesome. I highly recommend this shop!

Duxbury, MA
2 reviews
Member since: Aug 2018

BUYER/RENTER BEWARE! Bad customer experience.

BUYER/RENTER BEWARE! Family rented 4 bikes for full day for ~$150 and about 90 minutes in, my rear tire started to wobble badly, forcing us to return, at a crawl, from our trip down the coast (for a total of 3 hours of rental use). The attitude of the staff was off-putting. "No refunds allowed," said the young brash man at the counter.

You can hire bikes for 3 hours or for a day, and they wouldn't even consider downgrading our rental to 3 hours (which was the time we used), or crediting us in anyway for the broken bike.

The day before, I came to check out the shop and as I walked in, the older gentlemen, referred to as the "owner," was having an altercation with another family. Since I didn't know the context, I didn't walk out and go elsewhere, but in hindsight, the owner was quite rude to this customer and that did bother me. I should have followed my gut feeling and gone up the road to the other bike shop.

Folks, you make your own decisions, but there are enough negative reviews online about this retailer to make you at least reconsider using them. I know I will never do business with them again.

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