Beautiful home with great location. I don't often rent homes, so I'm not sure what's standard practice, but the renters are expected to clean the home for the next renters. When I'm on vacation, I am not interested in spending my last half day housecleaning. More importantly, I need to have the home thoroughly and professionally cleaned prior my my arrival. Although the house was acceptably clean, I did have to clean a few things myself - a dirty bathmat, a sock left behind, spiderwebs outside one of my kids' room, and we had to purchase supplies that should have been there - dishwasher detergent, paper towels and trash bags. I would not do it again. After reserving the home with the deposit, I had questions about the contract and the cleaning expectations. I also couldn't remember all the bed sizes (I had lost the website link), and wondered about where to get the key - it wasn't mentioned in the contract. A few months before our reservation week, I sent my questions via email, but got no response from the owners. The Thursday night prior to our Saturday afternoon arrival (less than 48 hours), a standard welcome/information sheet was emailed to us and included the answers I needed.
Thank you for your most helpful comments. We continually strive to improve and take constructive criticism so that our renters can enjoy and relax during their vacation on Cape Cod. Based on your suggestion, we will be having a professional cleaner come in after each tenant. We will mail out our welcome/information sheet sooner than 48 hours as suggested. Good point. Glad you enjoyed the house for your Cape Cod vacation.