Do you think of tenants as your guests and yourself as a host, not a landlord? If so, then you have discovered one of the keys to success. Tyler Pyburn and Joan Talmadge recently discussed the importance of being attentive and responsive to your guests.
Some questions we answer:
- What does it mean to go above and beyond?
- Should you check in on your guest?
- What does a bad experience look like to a vacationer?
- Should you leave a welcome gift?
[embed]https://soundcloud.com/weneedavacation/creating-an-experience-for-vacationers[/embed]