Cute 2 Bedroom Condo With Private Beach Access (1688)
Wellfleet Vacation Rental - ID 38599

Great cottage; subpar rental management

Manager Notes: Hi Susan,
We're sorry to hear that your stay didn't start as smoothly as we both would have liked. While we understand that accessing the lockbox was challenging for you, our records show that we sent clear instructions by email and text ahead of time. When you were unable to operate the lockbox, despite the same directions being provided in our correspondence, we immediately dispatched a team member to assist you. Although it was a long drive, and the weather wasn't ideal, we were there within the hour to ensure you got inside safely.
You expressed appreciation to our team member at the time, even giving her a tour of the property and sharing how much you loved the cottage and location. We genuinely appreciate your feedback, as it helps us look for ways to further improve, but we believe our team followed all protocols to provide assistance quickly and thoroughly.
Thank you again for staying with us, and we hope to continue improving to make future experiences even better. show more show less

What a perfect little beach cottage. It was so clean, had everything we needed, and communication with the company was beyond what I expected. You can text them at any time and get an almost immediate response. The cottage is small, perfect for myself and my two kids. I appreciated how well maintained the appliances were and all the little helpful signs. Wellfleet is charming and sweet. I will definitely go back. Thank you for a wonderful stay!